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Daniels Consulting — People, Process, Performance
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Privacy Policy

Effective Date:
19 October 2026
Last Updated:
19 October 2026
On this page

1. Introduction

DANIELS CONSULTING SERVICES (PTY) LTD ("Daniels Consulting", "we", "our", or "us") is committed to protecting the privacy and personal information of our clients, website visitors, employees, candidates, contractors, and business partners.

We process personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 ("POPIA") and, where applicable, the General Data Protection Regulation ("GDPR").

This Privacy Policy explains how we collect, use, store, protect, disclose, and retain personal information when delivering consulting services focused on people, performance, process improvement, organisational development, leadership development, recruitment, and workforce solutions.

2. Information We Collect

2.1 Business and Client Information

We may collect:

  • Company registration details.
  • Business contact information.
  • Organisational structures.
  • Operational and workflow information.
  • Human Resources documentation.
  • Workforce planning information.
  • Leadership and management information.
  • Strategic business information required for consulting engagements.

2.2 Personal Contact Information

We may collect:

  • Names and surnames.
  • Email addresses.
  • Telephone numbers.
  • Job titles.
  • Employer information.
  • Physical or postal addresses where necessary.

2.3 Recruitment and Candidate Information

Where recruitment and placement services are provided, we may collect:

  • Curriculum Vitae (CVs).
  • Employment history.
  • Educational qualifications.
  • Skills and certifications.
  • Professional references.
  • Interview notes.
  • Candidate assessments.
  • Salary expectations.
  • Identity verification information.
  • Recruitment correspondence.

2.4 Employee and Workforce Information

When delivering consulting services, we may process:

  • Employee records.
  • Job descriptions.
  • Organisational charts.
  • Performance management information.
  • Training and development records.
  • Employee engagement survey results.
  • Workforce analytics information.
  • Leadership development records.
  • Organisational culture assessment information.

2.5 Technical Information

When using our website, we may collect:

  • IP addresses.
  • Browser information.
  • Device information.
  • Website usage statistics.
  • Cookies and similar technologies.
  • Form submission records.

3. How We Use Personal Information

3.1 Primary Business Purposes

We process personal information to:

  • Deliver consulting services.
  • Conduct organisational development projects.
  • Support change management initiatives.
  • Perform workforce planning.
  • Conduct recruitment and talent acquisition activities.
  • Facilitate leadership development programmes.
  • Deliver coaching and advisory services.
  • Conduct employee engagement initiatives.
  • Implement performance management systems.
  • Improve business processes and operational effectiveness.
  • Communicate with clients and stakeholders.
  • Deliver training workshops and programmes.
  • Fulfil contractual obligations.

3.2 Secondary Purposes

We may also process personal information for:

  • Service improvement.
  • Internal administration.
  • Compliance with legal obligations.
  • Risk management.
  • Fraud prevention.
  • Security monitoring.
  • Responding to enquiries.
  • Business continuity planning.

We process personal information where:

  • Consent has been obtained.
  • Processing is necessary to perform a contract.
  • Processing is required by law.
  • Processing is necessary for legitimate business interests.
  • Processing is necessary to protect vital interests.

5. Recruitment and Candidate Privacy

Where recruitment and placement services are provided:

  • Candidate information is collected solely for recruitment purposes.
  • Information is shared only with authorised clients and recruitment stakeholders.
  • Candidate information is retained only for as long as reasonably necessary.
  • Candidates may request access to, correction of, or deletion of their personal information, subject to legal limitations.
  • Daniels Consulting will not sell candidate information to third parties.

6. Employee Surveys, Assessments and Consulting Data

During consulting engagements we may collect:

  • Employee feedback.
  • Survey responses.
  • Organisational assessment information.
  • Leadership development insights.
  • Workplace performance information.

Such information is processed confidentially and used solely for agreed consulting purposes.

Where practical, reporting may be aggregated or anonymised to protect individual privacy.

7. Information Sharing and Disclosure

7.1 Information May Be Shared With

  • Authorised client representatives.
  • Recruitment partners.
  • Professional advisors.
  • Microsoft 365 service providers.
  • Cloud storage providers.
  • Technology partners.
  • Government authorities where legally required.
  • Regulatory bodies when legally obligated.

7.2 We Will Not

We will not:

  • Sell personal information.
  • Rent personal information.
  • Share personal information for unrelated marketing purposes.
  • Disclose personal information without lawful authority.

8. Data Security

We implement appropriate technical and organisational measures to safeguard personal information, including:

  • Secure cloud storage.
  • Password-protected systems.
  • Multi-factor authentication.
  • Encryption where appropriate.
  • Restricted access controls.
  • Staff confidentiality obligations.
  • Secure backup procedures.
  • Ongoing security monitoring.

Only authorised individuals have access to personal information required to perform their responsibilities.

9. Data Retention

Personal information is retained only as long as necessary to:

  • Deliver services.
  • Fulfil contractual obligations.
  • Comply with legal requirements.
  • Resolve disputes.
  • Protect legitimate business interests.

Typical retention periods include:

  • Client records: 5 to 7 years.
  • Recruitment records: up to 3 years.
  • Consulting engagement records: 5 to 7 years.
  • Training and development records: up to 5 years.
  • Website enquiries: up to 2 years.
  • Financial and contractual records: as required by law.

When information is no longer required, it is securely deleted or destroyed.

10. Website Forms, Cookies and Tracking

Website Contact Forms

When you submit information through our website forms, we collect and process the information necessary to:

  • Respond to enquiries.
  • Provide requested services.
  • Communicate regarding potential engagements.
  • Maintain records of communications.

Cookies

Our website may use cookies and similar technologies for:

  • Website functionality.
  • Security.
  • Analytics.
  • Performance improvements.

You may manage cookie settings through your browser preferences.

11. WhatsApp Communications

Where WhatsApp communication tools are used:

  • Your contact information may be processed to respond to enquiries.
  • Communications may be retained for service and record-keeping purposes.
  • We will take reasonable steps to protect information shared through these channels.

12. Microsoft 365 and Third-Party Services

Daniels Consulting uses Microsoft 365 and other trusted service providers to support business operations.

These providers may process information relating to:

  • Email communications.
  • Document storage.
  • Collaboration systems.
  • Scheduling.
  • Cloud backups.

All service providers are expected to maintain appropriate security and privacy standards.

13. International Data Transfers

Some service providers may process information outside South Africa.

Where information is transferred internationally, we implement reasonable safeguards and use service providers that maintain appropriate privacy and security standards consistent with applicable legal requirements.

14. Data Breach Notification

Where required by law, we will:

  • Investigate security incidents.
  • Take steps to contain and mitigate risks.
  • Notify affected individuals where required.
  • Notify relevant regulators where required.
  • Maintain records of security incidents.

15. Your Rights

Subject to applicable legislation, you may request:

  • Access to your personal information.
  • Correction of inaccurate information.
  • Deletion of personal information.
  • Restriction of processing.
  • Objection to certain processing activities.
  • Withdrawal of consent where consent is the lawful basis for processing.

Requests may be directed to our Information Officer.

16. Children's Privacy

Our services are not directed toward children under the age of 18 years.

We do not knowingly collect personal information from children without appropriate legal consent.

17. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be available on our website and continued use of our services indicates acceptance of the updated policy.

18. Contact Information

Information Officer

Jarrod Daniels

Telephone:
+27 81 765 8206
Address:
-

19. Complaints

If you believe your personal information has been processed unlawfully, you may lodge a complaint with:

Information Regulator (South Africa)

20. Governing Law

This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

Where applicable, Daniels Consulting will also seek to comply with relevant international privacy obligations.

Company Registration Number:
2026/736306/07